|
Alene Burke & Associates is approved as a provider of
continuing education by the Florida Board of Nursing, the District of
Columbia Board of Nursing, the Florida Board of Nursing Home Administrators,
the Florida Board of Pharmacy, the Florida Board of Athletic Training, the
Florida Board of Clinical Social Work, Marriage and Family Therapy, and
Mental Health Counseling, Provider # 50-2502. |
Click here for the PRINTABLE
VERSION
Click here for the PDF VERSION
|
To take the test: |
|
|
If you are not registered: |
DESCRIPTION:
Palliative care as a person approaches the end of life
is a multifaceted, multidisciplinary responsibility for many healthcare
professionals both in the community and within many of our healthcare
facilities, including hospitals, long term care facilities and free standing
hospice environments.
The purpose of this course is to provide the learner with some basic
information about palliative care at the end of life, a service and aspect of
care that has been recognized as one that requires indepth knowledge and skill
in order for us to provide this service to our patients in the best way
possible.
This course meets the Florida State requirements in reference to mandated End
of Life Care content for nurses (RNs, LPNs, ARNPs) and others. Nurses and some
other professionals can substitute this course for either AIDS/HIV or Domestic
Violence for relicensure.
OBJECTIVES:
At the conclusion of this course, the learner will be able
to:
INTRODUCTION
The Need for End of Life Care and Related Education
"For those who live neither with religious
consolations about death nor with a sense of death (or of anything else) as
natural, death is the obscene mystery, the ultimate affront, the thing that
cannot be controlled. It can only be denied." (Susan Sontag b. 1933,
Columbia University Press, 1996).
As we all know, death is a natural, inevitable part of life. Everyone dies, but
where and how humans die has changed throughout the course of human history.
During the relatively recent past, many died at home amidst the presence of
family members and other loved ones. They also died without the many medical
interventions that are now available and accessible to those at the end of
life, should the person elect to avail themselves to them. Ventilators, tube
feedings, intravenous hydration, progressively more powerful medications, and
other life saving and life sustaining interventions are examples of these
recent newcomers to the healthcare scene.
About 2.4 million people die every year in America (Institute of Medicine,
2003). Life expectancy has increased and so also has the number of aging people
in America. More Americans die every year than ever before.
Healthcare and healthcare providers must gain new perspectives and skills
relating to the end of life and the challenges that revolve around this natural
phase of life. This new perspective has become increasingly necessary because:
·
care at the end of life has shifted from the home
amidst family caregivers to a healthcare facility staffed with healthcare
professionals;
·
increasing numbers of people die every year;
·
advanced technology and numerous life sustaining
medications and treatments appear on the scene every day.
The rapidly expanding availability of life saving and
sustaining medications and treatments offer many more options than were ever
possible before. These options and alternatives offer false hope to some while
they offer a cure to others. These advances also challenge the healthcare team
with some ethical dilemmas. Should life-sustaining support be discontinued?
Should tube feedings be given when the person is no longer able to eat?
End of life care, often referred to as the care of the dying, is defined as the
care that an individual receives when death is expected within weeks or months
due to the natural aging process, a terminal illness, an acute illness or
accident or chronic illness.
Care at the end of life is now recognized as a subspecialty of care that
requires a unique body of knowledge and specialized skills in the same manner
that pediatrics, emergency medicine, and other subspecialties do. Research and
education are steadily increasing; but, nonetheless, more research and
education are needed to advance the end of life body of knowledge and to
promote more highly refined evidenced based practice standards in this
relatively new subspecialty.
The American Association of Colleges of Nursing has identified and delineated
fifteen (15) end of life care competencies that can serve as guidance for all
members of the multidisciplinary palliative care team. These competencies are:
1.
Recognize dynamic changes in population demographics, health
care economics, and service delivery that necessitate improved professional
preparation for end-of-life care.
2.
Promote the provision of comfort care to the dying as an
active, desirable, and important skill, and an integral component of nursing
care.
3.
Communicate effectively and compassionately with the patient,
family, and health care team members about end-of-life issues.
4.
Recognize one's own attitudes, feelings, values, and
expectations about death and the individual, cultural, and spiritual diversity
existing in these beliefs and customs.
5.
Demonstrate respect for the patient's views and wishes during
end-of-life care.
6.
Collaborate with interdisciplinary team members while
implementing the nursing role in end-of-life care.
7.
Use scientifically based standardized tools to assess symptoms
(e.g., pain, dyspnea [breathlessness] constipation, anxiety, fatigue,
nausea/vomiting, and altered cognition) experienced by patients at the end of
life.
8.
Use data from symptom assessment to plan and intervene in
symptom management using state-of-the-art traditional and complementary
approaches.
9.
Evaluate the impact of traditional, complementary, and
technological therapies on patient- centered outcomes.
10.
Assess and treat multiple dimensions, including physical,
psychological, social and spiritual needs, to improve quality at the end of
life.
11.
Assist the patient, family, colleagues, and one's self to cope
with suffering, grief, loss, and bereavement in end-of-life care.
12.
Apply legal and ethical principles in the analysis of complex
issues in end-of-life care, recognizing the influence of personal values,
professional codes, and patient preferences.
13.
Identify barriers and facilitators to patients' and
caregivers' effective use of resources.
14.
Demonstrate skill at implementing a plan for improved
end-of-life care within a dynamic and complex health care delivery system.
15.
Apply knowledge gained from palliative care research to
end-of-life education and care. (American Association of Colleges of Nursing,
2004)
Other leaders in end of life and palliative care
practice include:
·
The National Consensus Project which has developed
Clinical Practice Guidelines for Quality Palliative Care (2004); and
·
The Institute of Medicine which has published an
extensive report entitled "Describing Death in America: What We Need to
Know" (2003). This Institute of Medicine report emphasizes that,
"Care for those approaching death is an integral and important part of
health care. Everyone dies, and those at this stage of life deserve attention
that is as thorough, active, and conscientious as that granted to those for
whom cure or longer life is a realistic goal." (Institute of Medicine,
2003). Other necessary end of life care elements identified by the Institute of
Medicine as crucial to the provision of high quality care include:
·
respect and consideration of the patient's and family
members' unique needs, including those relating to their values and culture;
·
strong clinical and interpersonal skills;
·
an organizational culture that strives to correct
system flaws and problems that impede quality care at the end of life;
·
education of healthcare providers and consumers about
care at the end of life;
·
additional end of life care research, particularly in
four problematic areas, including needless pain; economical, organization
and/or legal barriers in respect to end of life care; how best to educate
physicians and other healthcare providers about the end of life and end of life
care; and the building of an evidence based practice methodology with a proven
record for consistent positive outcomes (Institute of Medicine, 2003).
In summary, seven areas for improvement relating to end
of life care include the need for:
1.
skilled, reliable and supportive care;
2.
healthcare workers to relieve pain and suffering using
existing knowledge;
3.
collaborative efforts by policy makers, consumers, healthcare
organizations and healthcare providers to revise financing to facilitate
quality end of life care, eliminate legal and policy barriers to effective pain
management and to develop effective end of life care practices;
4.
the education of healthcare professionals in end of life care
knowledge and skills;
5.
palliative care to be recognized as a specialty with a defined
knowledge base;
6.
national research to broaden and strengthen end of life care
knowledge; and
7.
public discussion and exploration about the options available
at the end of life and the experience of dying (Institute of Medicine, 2003).
National Consensus Project which has developed Clinical
Practice Guidelines for Quality Palliative Care identifies and addresses
eight (8) domains of quality palliative care. The domains and some areas that
are focused upon are below.
1.
Structure and Processes
This domain underscores the need for a multidisciplinary team to assess and
provide care to both the patient and the family member(s) at the end of life.
This care should be based on the unique needs, values and goals of the patient
and family. Community resources should be available and accessible in order to
provide the client with the best possible quality and continuity of care, as
based on these needs, values and goals. This domain also emphasizes the need to
educate members of the palliative care team about this subspecialty of care and
to provide them with the emotional support so they can continue to cope with
the stressors associated with this kind of care.
2.
Physical Aspects of Care
Effective pain management and symptom management are addressed in this domain.
3.
Psychological and Psychiatric Aspects of Care
Pre-existing psychiatric and developmental issues have to continue to be
addressed in addition to the psychological effects of the end of life on the
patient and family members. Depression, anxiety, delirium, stress, cognitive
impairment, anticipatory grieving, coping mechanisms and bereavement are
specifically mentioned as palliative care needs in this domain.
The goals of this palliative care domain aim to enhance emotional growth, to
promote adjustment and healing, and to facilitate the completion of unfinished
business.
4.
Social Aspects of Care
The social aspects of end of life palliative care include those related to
interpersonal relationships and practical everyday needs. Sexuality, intimacy,
finances, transportation, caregiver availability, etc. are addressed.
5.
Spiritual, Religious and Existential Aspects of Care
Religious, spiritual and existential needs must be assessed and supported
throughout the end of life phase for both the patient and the family members.
6.
Cultural Aspects of Care
Quality care at the end of life requires that we address patients' cultural
preferences and characteristics, including those related to decision-making,
disclosure, truth telling, rituals and language.
7.
Care of the Imminently Dying Patient
Care for the patient and family is intense and multifaceted when death is
imminent. The patient often needs special attention in terms of hygiene and
symptom management. The family often needs education about the signs and
symptoms of imminent death.
8.
Ethical and Legal Issues
Some of ethical dilemmas and issues at the end of life include those revolving
around the cessation of fluids and nutrition, DNR orders, and the use of
sedation when the respiratory system may become compromised as the result of
it.
Some of the legal issues associated with the end of life are wills,
guardianship, self-determination, advance directives, surrogate
decision-making, confidentiality and honoring the patient's known wishes
(National Consensus Project, 2004).
PALLIATIVE CARE VS. CURATIVE
CARE
Curative care has as its focus the curing of an
underlying disease and the provision of medical treatments to prolong and/or
sustain life. Palliative care focuses on the provision of wholistic,
compassionate supportive, rather than curative care, aimed at symptom
management and the provision of the highest possible quality of life for the
person, their family and significant others. Palliative care is often referred
to as "supportive care" and "comfort care" but it involves
much more than those two aspects of care. It is not a signal to provide no
care. Palliative care is just as rigorous and involving as curative care.
END OF LIFE PALLIATIVE CARE
CONCEPTS AND PRINCIPLES
All humans, especially those at the end of life, have
the basic innate right to make decisions and choose among options when they are
competent to do so. Our patients have a right to know about their medical
status and the alternative treatment options that are available to them. They
can then make a knowledgeable decision about what they want and what they do
not want at the end of life.
Some at the end of life choose curative care. Others may choose palliative
care. Some choose to avail themselves of a multitude of vigorous, invasive and
even painful treatments and diagnostic procedures. These choices indicate that
the individual has opted for a curative methodology. Some of the treatments
used in this curative care methodology include tube feedings, aggressive
medication regimens, parenteral nutrition, intravenous hydration, mechanical
ventilation, and sometimes very extensive surgical procedures, all aimed to
sustain life.
On the other hand, some patients prefer and choose to avail themselves of a
multitude of supportive, palliative options. They may choose the cessation of
life sustaining interventions like renal dialysis, mechanical ventilation, and
tube feedings. They may refuse surgical procedures other than some that simply
relieve pain and increase their quality of life. They choose, instead, to have
their physical, psychological, social, and spiritual needs met in a different
way through the caring help of a competent, compassionate, multidisciplinary
team that focuses on symptom management and control, the avoidance of needless
suffering, and a holistic approach that supportively meets their unique needs.
They choose these kinds of interventions and palliative care, rather than
curative interventions.
THE MULTIDISCIPLINARY PALLIATIVE
CARE TEAM
Palliative care, hospice and respite care are
specialized philosophies of care rather than a physical environment or place.
They are treatment modalities that transcend brick and mortar. Palliative care,
hospice, and respite care are provided in a variety of settings, such as
private homes, hospitals, nursing homes, assisted living facilities and other
settings, such as a community hospice care facility.
Palliative care hospice teams generally consist of the following team members:
·
the patient's own physician and/or a specially trained
hospice physician;
·
the administrator or director of the hospice program;
·
nurses, nursing assistants, and perhaps even a nurse
practitioner and/or a clinical nurse specialist trained in the hospice mode of
care;
·
dietitians;
·
social workers, psychologists and psychotherapists;
·
clergy members;
·
others, such as acupuncturists, speech and occupational
therapists.
The goal of the hospice team is to compassionately
provide the patient and family member with all the support they need in order
to fulfill their palliative care needs. Hospice care aims to provide the dying
person with a pain free death and the maintenance of dignity throughout the
dying process. The patient and/or family members are actively involved in the
plan of care and decision-making relating to all aspects of care.
COMFORT & SYMPTOM
MANAGEMENT, INCLUDING PAIN MANAGEMENT
Some of the goals of palliative care include providing
comfort and maintaining dignity. These goals are achieved through compassion,
the relief of pain, freedom from physical and mental distress, and well-planned
interventions to promote physical, psychological and spiritual comfort.
Physical comfort is accomplished through physical symptom management,
including pain management.
Pain, and the fear of pain, often results from a combination of the disease
process, depression, distress, insomnia, nausea and anxiety. Depression,
anxiety, insomnia and distress can be ameliorated with psycho-social
interventions, physical interventions such as a soothing bath or backrub, and
pharmacological interventions when needed.
Offering the patient small sips of fluid and lighter meals at frequent
intervals when requested can possibly prevent nausea and vomiting. We
should strive to meet the patient's needs rather than structuring the person's
meals around pre-established meal schedules designed to meet the facility's
needs.
Family members often express concerns about their loved one's "getting
enough to eat and drink" at the end of life. These family members should
be educated about the fact that comfort can be maintained without food and
water. In fact, artificial methods of hydration and nutrition, such as IVs,
tube feedings, and parenteral nutrition, often add to a person's discomfort
from complications and an unnatural sense of fullness. "The only reported
discomfort associated with dehydration near death is xerostomia, which is
easily relieved with oral swabs or ice chips." (Merck & Co., 2004).
Other effective measures include:
·
the elimination of and/or substitution of alternative
pharmacological agents when troublesome medications like the opioids and
nonsteroidal anti-inflammatory drugs (NSAIDs) are causing or contributing to
the nausea and vomiting;
·
the use of appetite stimulants like the corticosteroids
and megestrol; and
·
good oral hygiene (ice chips, swabs, lip salves), an
aspect of care that family members can participate in. (Merck & Co., 2004).
Constipation at the end of life results from a
combination of one or more of the following:
·
some medications, particularly the opioids and
anticholingic medications;
·
poor dietary intake, particularly, less than adequate
fiber;
·
decreased fluid intake;
·
immobility; and/or
·
the lack of privacy.
Other than maintaining personal privacy for basic bodily
functions, the following may relieve constipation:
·
facilitate the person's individual bowel routines;
·
increase mobility;
·
increase fluid and fiber intake when possible;
·
use prophylactic stool softeners, such as docusate, and
stimulants, such as bisacodyl or senna, when an opioid therapy is anticipated
or begun; and/or
·
use suppositories, enemas and magnesium citrate if
needed. (Merck & Co., 2004).
Dyspnea, perhaps the most feared of all the end
of life symptoms, should be treated according to the etiology. For example, if
the dyspnea results from congestive heart failure, this disorder should be
treated to increase comfort and decrease anxiety. Other measures include simple
approaches such as an open window or fan to decrease the distress associated
with air hunger, meditation, a calm environment, the soothing presence of the caregiver
and/or loved ones, relaxation techniques, guided imagery and/or:
·
oxygen,
·
morphine to reduce the dyspnea and the anxiety,
·
albuterol,
·
steroids and
·
benzodiazepines to decrease anxiety (Merck & Co.,
2004)
Agitation can result from a number of causes
including the poor management of pain, insomnia, and urinary retention, all of
which can, and should, be readily corrected. Severe agitation may necessitate
the use of pharmacological agents to protect the patient and others from harm
when other measures have proven to be ineffective. (Merck & Co., 2004).
Confusion and delirium, often more distressful to the family and loved
ones than the person at the end of life, also results from a number of
underlying causes, including the disease process itself, hypoxia and some
medications. Nonpharmacological measures, such as frequent re-orientation
strategies and the presence of a loved one, are highly effective ways to
decrease confusion. When delirium results from irreversible causes, medications
such as haloperidol can be used; the goal of treatment is to increase the
patient's comfort and their ability to maintain an optimal quality of life
during the end of life. (Merck & Co., 2004).
Pain is the 5th vital sign and a subjective response by the patient.
Tolerance for pain varies from individual to individual. The experience of pain
also varies within an individual as a function of other stressors such as
insomnia, fatigue and depression. These exacerbating stressors should be eliminated,
or at least decreased in terms of intensity, whenever possible.
Pain must be properly assessed and a pain management plan must be established.
There are a number of pain assessment scales in use. Some are numeric scales
that verbally ask the patient to rate their pain level from one to ten, with 10
being the greatest level of pain possible and one being the complete absence of
pain. Other scales, particularly useful for young children, nonverbal adult
patients and patients with a language barrier, include those that use visual
faces that progress from a smile to a teary eyed face.
Members of the healthcare team must also be able to assess pain when a pain
assessment tool or scale, such as the ones described above, cannot be used. For
example, the nurse, physician, and social worker must be able to assess pain
using nonverbal cues or behaviors such as grimacing, guarding, restlessness,
and facial or bodily tension.
The goal of the pain management plan is to relieve the pain according to the patient's
desires. Some prefer minimal pain relief so that they can remain more active
and communicative with loved ones; others prefer complete freedom from pain
even if this regimen leads to heavy sedation. Fear of addiction should not
prohibit the ordering or use of analgesics at the end of life.
As you know, there are many different medications that can be used to relieve
pain. This course is not intended to give you this kind of information.
However, in the future we will have courses on pain management, so visit us
soon.
There are also many nonpharmacological pain management measures. Some of these
interventions include the elimination of the exacerbating factors discussed
above and:
·
physical interventions such as the use of heat or cold,
acupuncture, acupressure, massage, cutaneous stimulation, transcutaneous
electrical nerve stimulation (TENS) and repositioning;
·
palliative, surgical procedures such as a nerve block
and ablative surgery;
·
psychological measures like meditation, prayer, guided
imagery, biofeedback, relaxation techniques, and distraction;
·
psychosocial interventions such as psychotherapy,
counseling, and support groups;
·
spiritual interventions, such as chaplaincy and prayer;
·
educational interventions to enable the patient and
family members to learn about pain, pain management and the relief of pain.
PSYCHOLOGICAL SUPPORT AT THE END
OF LIFE
The healthcare team must be able to provide
psychological and emotional support not only to the patient, but also to family
and friends. This may be a very difficult task because of the complex feelings
that the patient and/or family members may express. All may be experiencing
different phases of the death and dying process. All may be affected by and
expressing different feelings relating to their loss and grieving. Often, these
feelings might include anger, fear, sadness, hopelessness, guilt, depression,
hostility, and/or anxiety.
Each person's experience and perception of loss is individual and must be
treated as something unique and individual to the person. The interpretation
and meaning of the loss is directly dependent on the previous experiences of
the person encountering the loss. (Breitbart,2002).
Some ways to provide psychological support to the dying person, their family
and significant others include:
·
Establishing trust. Establishing trust is the
first step of psychological intervention. Healthcare providers must establish
trust with the patient, family and significant others. Some ways that trust can
be established are spending time with the person, accepting the person as a
unique individual with their own thoughts, feelings, fears and beliefs, being
open and honest with the person, and active listening. All those who are
experiencing end of life must be comfortable and able to trust those who care
for them.
·
Facilitating the patient and family to ventilate
their feelings, fears, and concerns. Every person experiencing the end of
life must be able to ventilate, and express their most profound feelings, fears
and concerns, regardless of whether or not the individual's feelings, fears and
concerns are realistic and valid. Listen in silence when appropriate.
·
Breaking bad news in a therapeutic manner. Sharing
distressing news with patients and family members is always a difficult
challenge for the healthcare provider. Distressing news should be shared with
the patient and significant others in an open and honest manner. It is best to
choose an appropriate time and place, in which privacy, confidentiality and
conversation can be facilitated. This news should be given with direct dialogue
, without medical jargon, and in a manner that is understandable to the
receiver(s) of the message. Listen to the person and assess their reaction(s)
to the distressing news in an empathetic, caring and unhurried way.
·
Helping the person maintain and/or refocus on
realistic hope. Realistic hope often consists of looking forward to
something that is still possible. It is often not realistic to hope for a
miracle cure or a dramatic turnaround in terms of the certainty of imminent
death. For some, realistic hope may consist of meaningful goals such as those
expressed in their last wishes. For example, a person's last wish may be
teaching a young great grandchild to read or to help their daughter to select
and purchase a new home. For some, these realistic goals offer hope and a sense
of meaning to the person at the end of life.
·
Promoting an environment that is open and nonjudgmental.
The multidisciplinary team must establish and maintain a psychologically
therapeutic environment that is open, honest, nonjudgmental, and fully
accepting and supportive of the person, their needs, their feelings and their
wishes.
·
Listening and maintaining silence when indicated.
Listening empathetically is essential to psychological well being at the end of
life, as is silence. Silence, often uncomfortable for the healthcare provider,
is very therapeutic when it is indicated.
·
Being present and accessible. The patient and
family members need some privacy and time alone; however, there are also many
occasions that they can benefit from the presence and ready accessibility of
their healthcare providers, particularly those who they have the closest
relationships with.
·
Facilitating communication and caring among members
of the family. Family members greatly benefit from participating in the
care of their loved one, particularly if they are feeling somewhat useless in
terms of the person's medical condition. Participation in care should be
encouraged when acceptable to the patient and the family member. Additionally,
conflicts among family members may become apparent as we are caring for those
at the end of life. These conflicts should be resolved, as much as possible,
during this difficult time.
·
Treating depression, anxiety and delirium at the end
of life.
·
Assessing and treating caregiver stress. Giving
care to the dying is exhausting work, physically and emotionally. Toward the
very end of life, the patient may need around-the-clock care. Primary
caregivers can become overwhelmed with this role and responsibility. Caregiver
stress should be assessed. Referrals to respite care for the loved one and
other community resources, such as homecare, have proven to be highly
successful.
·
Facilitating coping mechanisms. An assessment of
how the family and patient have coped with prior stressful events in their
lives is an appropriate way to begin to assess how we can facilitate their
current coping efforts as they deal with the end of life. Careful observation
of behaviors is also appropriate. The nurse and other healthcare providers must
provide emotional support to reduce anxiety and permit an open expression of
fears, concerns, and feelings. Referrals to psychological grief counselors for
anticipatory grieving and for post death grieving are often highly beneficial
for both the patient and the family members. There are also many support groups
that focus on specific types of medical problems and grief. After the death,
the surviving family and friends can be encouraged to attend bereavement
support groups. Many palliative care and hospice care programs offer
bereavement counseling to family members for one year, or more, if indicated.
SUMMARY
End of life palliative care is a highly specialized
multidisciplinary field within healthcare that requires special skills and
knowledge. This course has provided you with information about palliative care
and ways that this knowledge can be translated into practice. Develop these
skills and share them with other members of the palliative care team.
REFERENCES
American Association of Colleges
of Nursing. (2004). "Peaceful Death: Recommended Competencies and
Curricular Guidelines for End-of-Life Nursing Care.
http://www.aacn.nche.edu/Publications/deathfin.htm. [4/30/2010].
The Columbia World of Quotations. New York: Columbia University Press,
1996. www.bartleby.com/66/. [4/30/2010].
Berman, Audrey, Shirlee J. Snyder,
Barbara Kozier and Glenora Erb. (2008). Kozier & Erbs Fundamentals of
Nursing: Concepts, Process and Practice.
Breitbart, William. (2002).
"Reframing Hope: Meaning-Centered Care for Patients Near the End of
Life." Innovations in End-of-Life Care: An International Journal of
Leaders in End-of-life Care.
http://www2.edc.org/lastacts/archives/archivesNov02/featureinn.asp. [4/30/2010].
Institute of Medicine (2003). "Describing Death in America: What We Need
to Know" Death in America [4/30/2010].
Merck & Co.. (2004) Beers,
Mark H. and Robert Berkow. Merck Manual of Diagnosis and Therapy:
Seventeenth Edition. "Care of the Dying Patient". Section 21,
Chapter 294.
Monahan,
Sands, Neighbors, Marek & Green (2006). Phipps’ Medical-Surgical
Nursing: Health and Illness Perspectives, 8th edition. Mosby: Harcourt
Health Services.
National Consensus Project for Quality Palliative Care. (2004). Clinical
Practice Guidelines for Quality Palliative Care. Merck & Co., Inc.
Whitehouse Station: NJ. http://www.nationalconsensusproject.org/index.html.
[4/30/2010].
Contact Hours: 1
Price: $12.00
Course Title: END OF LIFE: PALLIATIVE VS. CURATIVE CARE
Course Number: 20-50900
|
To take the test: |
|
|
If you are not registered: |
Copyright 2005,2010
Alene Burke & Associates Privacy and Security Policy
For more information please contact us at AleneBurke@tampabay.rr.com
Please direct any questions about this site to the webmaster
Site Design by Lucille
Design